Privacy policy

Privacy Policy

Last Updated: 26 June 2026

At Sora Beauty India, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping & Billing Address

  • Order Details

  • Payment Information (processed securely by our payment partners)

  • IP Address and Device Information

  • Browser and Website Usage Data

2. How We Use Your Information

Your information may be used to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and customer experience

  • Detect and prevent fraud or unauthorized transactions

  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Payment Security

All online payments are processed through secure and trusted payment gateway providers.

We do not store your debit card, credit card, UPI PIN, CVV, or net banking credentials on our servers.

4. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember customer preferences

  • Analyze website traffic

  • Enhance your shopping experience

You may disable cookies through your browser settings if you prefer.

5. Data Protection

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

6. Third-Party Services

We may use trusted third-party service providers for:

  • Payment Processing

  • Order Fulfillment

  • Shipping & Logistics

  • Website Analytics

  • Email Communications

These providers only receive the information necessary to perform their services.

7. Your Rights

You may contact us to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of your personal data where legally applicable

  • Ask questions regarding how your information is handled

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised "Last Updated" date.

9. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Sora Beauty India

Email: contact@sorabeauty.in

We aim to respond to all privacy-related inquiries within 24–48 business hours.