Shipping policy

Shipping Policy

Last Updated: 26 June 2026

Thank you for shopping with Sora Beauty India. We are committed to delivering your orders safely and on time.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times:

Metro Cities: 3–5 Business Days
Other Cities & Towns: 5–8 Business Days
Remote Areas: 7–10 Business Days

Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Free shipping offers, if available, will be clearly mentioned on the website.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS, allowing you to monitor your shipment.

Delivery

Please ensure that the shipping address and contact information provided during checkout are accurate.

If a delivery fails due to an incorrect address or unsuccessful delivery attempts, additional shipping charges may apply for re-delivery.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery by emailing contact@sorabeauty.in with your order number and clear photos of the product.